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General Terms & Conditions

The Services offered by The Savoy Jersey can only be used by customers who have first read these Terms and Conditions and accepted them by clicking on the appropriate box provided for the purpose. If a reservation is made through any other channel, other than our direct web page or over the phone, please refer to the Terms & Conditions produced on their page.

Price

All rates are quoted per room, per night, and are inclusive of local tax (GST). All prices are subject to availability and can be withdrawn or varied without notice. The price is only guaranteed when paid in full. 

Disclaimer: Nightly rates are priced between £50 - £9999, and therefore obvious errors and mistakes (including misprints) are not binding. You cannot derive any rights in the event of errors or mistakes.

Payment & Cancellation Policy

Accepted payment methods: We accept all major credit and debit cards, except for American Express (AMEX).

Payment Policy: The full accommodation amount will be charged at the time of booking to secure your reservation. All bookings are non-refundable unless otherwise stated.

Recommendation: We recommend that guests consider acquiring travel insurance to provide coverage for potential cancellations or no-shows.

Arrival & Departure

Guests are requested to fill up a check-in form upon arrival (check-in time is 2.30 pm). Guests are requested to vacate the room by 10:30 am (late check out is subject to availability and incurs an additional charge). The hotel will not honour any bookings with scheduled arrival between 2nd January and 1st February, as the property is closed. The hotel is entitled to charge an extra fee for check-outs after 10:30 am. During your stay, your room will be serviced anytime between 8.30 am and 3 pm. Breakfast is served in our Savoy Suite between 7.30 am and 10 am.

Children

Children are most welcome, though, in the interests of safety, we ask that they be accompanied by an adult at all times.

Pets

We regret that we are not able to accommodate pets, but guide dogs are permitted.

Smoking

Smoking is not permitted by law inside any part of the hotel building or bedrooms or on the front entrance to the hotel.

Disabled Access & Parking

A designated car parking bay is available for guests with limited mobility. Wheelchair entry to the hotel is clearly signposted from the car park. Guests are responsible for any damage or loss that may occur to their vehicle or its contents while in our car park. A daily fee of £5.50 applies to guests who do not book directly with the hotel. Direct bookers do not pay for parking.

Damages & Breakages

Guests are responsible for any breakages or damages, which they may cause. While we do not normally charge for minor accidental breakages, we will debit your card for the full cost of all other breakages or missing items. We may also make a further charge of £50 if guests do not report such an occurrence. The hotel will also charge in full for any lost room nights resulting from any damage/ incidents.

Privacy Policy

Any data collected during the course of this booking will be stored on our computer(s). We may from time to time contact you about promotions and offers. We will not share your details with any third party. If providing an email address, you will receive marketing communications, from The Savoy Jersey until such time as you opt-out.

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