Reservations & Events T&Cs
Reservation, Deposit and Payment
A Reservation is secured upon receipt of Credit Card details, Debit Card details, Cheque or Cash. The Cards will be charged with a non-refundable deposit, which will be a third of the Grand Total of pre-booked Food and Beverages. In the absence of the deposit, The Hotel will release the date and make it available for other enquiries. The Hotel will endeavour to notify parties with a tentative reservation, that another party is interested in their date, but do not make any guarantees for holding this date, if a deposit has not been paid to secure it.
The Hotel reserves the right to cancel and return a deposit, if it can no longer guarantee, that hotel guests remain unaffected due to certain requirements made by the Client.
Final Payment
The final payment is to be made on the date of the event or earlier. Should the Hotel not receive the payment in full on time, it reserves the right to cancel the event and process the cancellation charges.
Final Numbers
Final numbers of the guests attending the event and their food order have to be confirmed two weeks before the event (a minimum of 50 guests in the Savoy Suite Room will be charged). Additional guests attending on the day will be catered to the best ability of the Hotel, considering the food prepared and purchased for preordained numbers is finite, and charges will apply per additional guest concurrent with menu chosen for the event.
A 5% discretionary Service Charge will be added to the total bill. This will be fairly shared among all of the staff. Jersey Goods and Services Tax is included in all of the sales throughout the Hotel.
Accommodation and Parking
Accommodation that is not reserved in advance will depend on availability. The Hotel will not be liable for any damages to guest’s vehicles parked in the hotel car park or property left inside the hotel. The Hotel is not liable for any losses incurred whilst attending an event at the Hotel, any theft or damage to clothes or property, or any items left behind.
Cancelation
The Client is free to cancel the event at any time. The following cancellation charges will apply.
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Booking not confirmed (deposit not taken) – No charge
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Booking confirmed (deposit taken) – Loss of the deposit
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Less than two weeks to the event – Full payment
Amendments or Cancellation by Hotel:
Operating times
The function room for the evening events can be accessed for decorating from 2pm on the day, unless agreed otherwise with the Hotel.
Entertainment
The entertainment for the event is to be arranged by the Hotel or has the Manager’s approval. The entertainment has to finish at midnight, and the Manager has the authority to control volume levels at all times.
The hotel reserves the right to cancel any bookings forthwith or offers the right to offer alternative facilities without any responsibility on its part in the event of:
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Any occurrence beyond the reasonable control of the hotel, which shall prevent it from performing its
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obligations in connection with the booking.
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If the booking might, in the opinion of the hotel, prejudice the reputation of the hotel.
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If the client is in arrears of previous payments to the hotel.
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If the hotel becomes aware of any change in the client’s financial situation.
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From time to time due to changes in the market forces, the hotel may have to make a slight increase on quoted prices. You will be made aware of any necessary changes prior to the function.
Function bars are open from the arrival of the attending guests and closed at midnight.
After the bar service is finished, the guests have 30 minutes to leave the Hotel premises. Residents attending the event will be asked, if they wish to continue to have more drinks, to move to the resident’s bar.
The decoration for the function room can be arranged by the Hotel or the Client. Damage caused to the Hotel property by the Clients decorating, will have to be paid for by the Client.